Saddling up for scale: Miron Crosby streamlines inventory and operations with Brightpearl and Inventory Planner

A new take on Western luxury

Miron Crosby is redefining Western fashion.

Founded by fifth-generation cattle ranchers from West Texas, the brand blends heritage craftsmanship with fashion-forward design. Each collection is informed as much by global runways and cultural moments as it is by traditional bootmaking.

“We’ve always said we’re building the first true luxury fashion cowboy boot brand. Our designs are inspired by what’s happening in fashion globally, not just traditional Western styles.”

That perspective extends beyond the product itself.

With retail stores in Aspen, Dallas, and Houston, alongside a growing eCommerce presence, the brand has built a highly curated customer experience. At the same time, its inventory model introduces a layer of operational complexity.

“We have core styles that are always available, alongside limited-run releases that push our design point of view. It creates a more dynamic experience for our customer, but it also adds real complexity from an inventory standpoint.”

As the business scaled, that complexity began to outpace the systems supporting it.

When growth outpaces spreadsheets

In the early days, Miron Crosby managed operations using spreadsheets and manual processes.

That approach worked at a small scale, but as retail locations expanded and product lines diversified, it quickly became unsustainable.

“In the beginning, everything was tracked on Google Docs and in Excel. It worked when we were small, but as we grew, it became really difficult to keep track of inventory and financials.”

Without a centralized system, visibility across the business was limited.

The team struggled to track inventory across locations, manage financial reporting, and maintain accuracy as order volumes increased.

“We knew we needed to invest in a system that could support the next phase of the business. Otherwise, we would have had to keep adding headcount just to keep up.”

Running operations in one system with Brightpearl

To support that growth, Miron Crosby implemented Brightpearl as its central operating system.

The impact was immediate.

Brightpearl provided a single source of truth for inventory, financials, and day-to-day operations, replacing fragmented workflows.

“The biggest shift for us was having everything in one place. We can see inventory across all locations, track what’s happening in the business, and make decisions much more quickly.”

That visibility has been especially important given the brand’s multi-location retail model and shared inventory approach.

“We’re able to allocate inventory much more effectively now because we can see exactly what’s happening across stores and online.”

On the financial side, the improvement was even more dramatic.

“What used to take us 20 to 30 days to close the books now takes about four to five days. That alone has made a huge difference for the business.”

Instead of spending weeks reconciling data, the team now has timely, accurate financial insights to guide decision-making.

From guesswork to data-driven planning with Inventory Planner

While Brightpearl brought structure and visibility to operations, Inventory Planner added a new layer of intelligence to how the team manages stock.

With a mix of core products and limited-run styles, forecasting demand had previously been a challenge.

“Before Inventory Planner, a lot of our buying decisions were based on intuition. It was hard to know exactly what we needed and when.”

Inventory Planner changed that by introducing data-driven forecasting and automated recommendations.

“It takes the guesswork out of planning. We can see what we need to order, when we need it, and how much to buy based on real data.”

This has been particularly valuable for managing the balance between always-available core styles and more experimental, limited collections.

“We can be much more strategic about how we invest in inventory. We’re not over-ordering, but we’re also not missing opportunities.”

By aligning purchasing decisions with actual demand, the team has been able to improve efficiency while maintaining the brand’s curated, boutique feel.

Connecting retail and eCommerce in real time

As Miron Crosby continues to expand, the combination of Brightpearl and Inventory Planner is helping the business scale without adding unnecessary complexity.

Brightpearl integrates with Shopify to power both point-of-sale and eCommerce, ensuring inventory data stays synchronized across all channels.

“Everything flows through one system, which makes a huge difference. Whether it’s in-store or online, we know our inventory is accurate.”

At the same time, Inventory Planner ensures that stock decisions keep pace with growth.

Together, the two systems enable the team to operate with the kind of visibility and control that would otherwise require significantly more manual effort.

Planning the next phase of growth

With a strong operational foundation in place, Miron Crosby is now focused on expanding its retail footprint and growing its eCommerce presence.

The company is actively working toward opening additional store locations while continuing to build brand awareness.

“We’re on a path to open more stores and continue growing the business, but we want to do it in a way that’s sustainable.”

That means investing not just in growth, but in the systems and team structures that support it.

“A big focus for us is building the right infrastructure so the business can keep growing without becoming more complicated to run.”

With Brightpearl and Inventory Planner working together behind the scenes, Miron Crosby has the operational clarity to do exactly that.

“We couldn’t run the business the way we do today without these systems in place. They’ve completely changed how we operate.”

 

Find out how Brightpearl and Inventory Planner can help your business grow with a free demo