Frequently Asked Questions

Get all your questions about Inventory Planner answered here.

99 /mo

+1000 variants +$10.00/mo, +1 connection/warehouse +$50.00/mo

Try It For Free

Start forecasting free for 14 days. No setup fee. Unlimited users. No credit card required. All prices shown in USD.

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Can I add more than one Amazon account to Inventory Planner?

Yes, you can add multiple Amazon Seller Central accounts to one Inventory Planner account. Inventory Planner connections with Amazon accounts for countries and regions worldwide.


Do I have to sign a contract? How do I cancel?

There is no contact to sign when you subscribe. Billing is month-to-month and you can cancel at any time.


Does Inventory Planner manage or change stock levels?

Inventory Planner is mostly read only service. We don’t create/edit/remove any products or sales orders. With a Shopify connection, you can optionally update stock quantities when you mark your products as received in purchase orders. This step is explicit and cannot be done by accident.


Does Inventory Planner work with brick and mortar stores using Shopify POS?

Inventory Planner can be used on the Shopify POS app. This ‘light’ version of Inventory Planner complements the full-featured version installed through the Shopify App Store. There is no additional charge to use Inventory Planner through your Shopify POS store (regular charges apply to use Inventory Planner in your Shopify store).


Does Inventory Planner work for Shopify Plus stores?

Yes, Inventory Planner helps growing stores to scale operations while increasing profits. Forecasting for multiple locations optimizes stock levels at each location. Avoiding stockouts by having needed inventory on hand increases revenue and supports store growth.


What counts as a ‘variant’ for billing?

Variants or SKUs that are ‘replenishable’ will count toward billing. Discontinued or drop-shipped variants can be marked as ‘non-replenishable’ in Inventory Planner. Non-replenishable variants will not count toward billing, can be filtered from view, and will not have a replenishment recommendation.


Is there an implementation fee?

There are no set-up or implementation fees.


How many users are included in my subscription?

Pricing is not based on the number of users in your account – so add as many team members as you’d like! Adding each person as a separate user ensures that everyone on your team is up to date on new releases, receives a direct response to any opened tickets, and you can see which users changed settings in your account.


What does the free trial include?

Whether on the trial or during a paid subscription, your account includes all features of Inventory Planner. User permissions can be customized to limit access to sections of the system (such as Replenishment, Purchase Orders and Transfers).


What is the difference between a ‘connection’ and a ‘warehouse’ for billing purposes?

A connection is any platform that integrates with Inventory Planner. Enabled warehouses will count toward billing. Users can disable warehouses at any time to adjust the subscription price. Billing will be based on the number of connections or warehouses, whichever is greater.


Help Center

Want to learn more about Inventory Planner? Visit our Help Center.

Help Center


Do you have any questions? Use the chat in the lower right corner to request support or email us at [email protected]

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